Real feedback from Tri-Cities drivers at Graff Chevrolet Bay City

We are honored every time a customer takes a moment to share their experience. At Graff Chevrolet Bay City, we measure success by the trust we earn from neighbors in Bay City, Saginaw, Midland, Essexville, Auburn, and across the Thumb region.

Drivers frequently praise the no-pressure environment and how our team takes time to understand real needs, whether it’s finding the right Silverado for work and towing, an Equinox for daily family commutes, or a certified pre-owned Tahoe for winter road trips. Many highlight clear financing explanations, quick approvals, and the confidence that comes from seeing a detailed vehicle history and multi-point inspection report.

These real stories cover the full journey: from browsing inventory online to driving home happy, arranging financing that fits, and returning for routine maintenance or major service. Your feedback helps future buyers feel secure and guides how we continue to serve the community better.

Testimonials from our drivers

Review from Robert Le Clair
Robert Le Clair
6/3/2026
I just purchased a used 2023 Chevy Silverado from Cordal at Graff. He is Amazing to work with! He really takes good care of his customers! I recommend him highly!
Review from Clara
Clara
6/3/2026
Was very nice people done a good job
Review from Corky Goulet
Corky Goulet
6/3/2026
The car was picked up on time was back on time the detail shop did a fine job on the vacuum and wash and the oil change and tire rotation got done the car was done ahead of time all good
Review from Brandon Banks
Brandon Banks
6/3/2026
Lizzie is the best!
Review from Matthew Kowalski
Matthew Kowalski
6/1/2026
Will definitely be back! Lizzy was very personable and honest, couldn't ask for a better experience at a dealership!
Review from Gretchen Ryczek
Gretchen Ryczek
6/1/2026
They have an amazing team in the Sales Department. My experience for buying my new vehicle went smoothly. A big shout out to my sales guy Tim!!
Review from Nancy
Nancy
6/1/2026
We were very happy with the kind staff and services, with our car issue. Appreciated the rental car and the job being done in a timely manner.
Review from Eric Wegner
Eric Wegner
6/1/2026
Sherry and her team are excellent to work with for my fleet vehicle. I had just purchased new tires and a few days later one was losing pressure. I brought it in and they took care of it right away.
Review from Simone Tetreau
Simone Tetreau
6/1/2026
They got me in quickly and efficiently. I had an appointment and was impressed how quickly they got me in. Thank you very much.
Review from mary-eileen goss
mary-eileen goss
6/1/2026
I enjoyed my Graff experience! Jerry, Nick, Yvonne and Steve were all very helpful! My only regret was the length of time it took to get the vehicle. Not Jerry's fault.
Review from Robert Nelson (Bob)
Robert Nelson (Bob)
5/31/2026
Got a windshield wiper recall notice from Graff. Scheduled work and they did it, no charge. If you have the time, it's a great place to have work done. Guest waiting room is also nice with complimentary munchies & coffee. I'll be back.
Review from Jeffrey Alexander
Jeffrey Alexander
5/30/2026
Staff was very helpful with assisting me finding a new vehicle. Any questions I had was answered clearly and effectively . Will be doing future business with this establishment

Share your experience

Had a great purchase, smooth financing, or standout service visit with us? We would love to hear about it. Click the button below to leave your review and help other drivers in Bay City, Saginaw, Midland, and the Tri-Cities make confident decisions.